Unlimited Ticket Support

AED

USD

UTS01 -15 Servers

Price $2424.00/mo

Price AED 8080.00/mo

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UTS02- 25 servers

Price $3635.85/mo

Price AED 12119.50/mo

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Plan Comparison

Plans in $ Plans in AED	$2424.00/mo AED 8080.00/mo	$3635.85/mo AED 12119.50/mo
No of servers supported	15	25
No. Tickets supported	Unlimited	Unlimited
Cpanel, Plesk, DirectAdmin, CWP
Account transfer one account one ticket
ThirdParty Installations/Plugins 1 installation 1 ticket.
Virtualization support
Plain server (Linux/Windows)
Initial Setup And Control Panel Installation
Server Security And Hardening Services
MySql Server And Database Optimization

WHAT THE UNLIMITED TICKET PLAN INCLUDES

Features of the unlimited ticket plan Installing and setting up a control panel

For your new servers, we install and configure the control panel. We provide support for ISPconfig, Directadmin, Plesk, Webmin, and cPanel.

Transfer of Accounts, Server Migration, and Restoration

According to the terms of this plan, we will free of charge move your hosting server up to 100 accounts. Additional accounts can require a fee.

Support Ticket Response Time

SLA of 30 minutesFollowing the submission of your support request to the appropriate department, you will receive the ticket response in 30 minutes.

Software Update & Maintenance for Servers

According to your needs or the priority of security updates, we upgrade the server software. This will enable your server to run new software updates and patches without experiencing any downtime.

Server Hardening, Optimisation, and Security

The members of our technical team are experienced in protecting your servers. Your server will be configured and tweaked with the best security tools and software.

Never-ending Ticket Support

For each of your servers, this plan will include an unlimited number of technical support tickets. In this strategy, we largely support all control panels.

Support for Operating Systems

We support all Linux and Unix operating systems, including RHEL, Centos, Ubuntu, Debian, Cloudlinux, BSD, and others. Windows operating systems are not supported by this plan.

First Server Configuration And Deployment

As per your request, our support staff will set up your new servers’ initial servers. The group will construct and set up your server software at this phase based on your requirements.

Optimising databases with MySql

In this plan, basic MySQL optimisation is included. You might need to buy a different MySQL support package from this site.

Installing Third-Party Software or Scripts

Installations of all third-party control panel plugins and scripts, including CMS, blogs, and forums, will be handled by us. We support ImageMagick, eAccelerator, GD, Curl, FreeType, Zend Optimizer, IonCube, advanced Perl modules, etc.

The server is a very important machine in any organization. This machine stores all the critical data pertaining to your business and also clients.